Privacy Policy

Milne and Mutt Dog Training

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1. Who We Are

Milne and Mutt Dog Training is operated by Jemma Milne,  SE3 8TR.

Jemma Milne is the data controller for the purposes of UK GDPR and the Data Protection Act 2018. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at the address above.

 

2. What Data We Collect

When you use our website (www.milneandmuttdogtraining.co.uk) or sign up to our newsletter, we may collect the following personal data:

• Your name

• Your email address

• Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies)

 

3. How We Collect Your Data

We collect your personal data in the following ways:

• Newsletter signup form — when you choose to subscribe to our mailing list

• Contact form — when you get in touch with us via the website

• Automatically — through cookies and analytics tools when you browse our website

 

4. Why We Use Your Data and Our Lawful Basis

Under UK GDPR, we must have a lawful basis for processing your personal data. The table below explains how and why we use your data:

 

Newsletter and marketing emails: We will only send you our newsletter if you have given us your clear, active consent to do so. You can withdraw this consent at any time by clicking the unsubscribe link in any email we send you.

 

Website analytics: We use Google Analytics to understand how visitors use our website. This is based on our legitimate interest in improving our services. Data collected is anonymised where possible.

 

Responding to enquiries: If you contact us, we will use your details to respond to you. This is based on our legitimate interest in providing customer support.

 

5. Newsletter and Marketing

We will only send you marketing emails if you have opted in by actively subscribing through our newsletter signup form. We will never add you to our mailing list without your consent, and we will never purchase or use third-party mailing lists.

Every marketing email we send will include a clear unsubscribe link. You can opt out at any time, and we will action your request promptly.

 

6. Cookies

Our website uses cookies — small text files stored on your device — to help the site function correctly and to analyse how it is used. We use the following types of cookies:

• Session cookies — to keep the site working during your visit

• Preference cookies — to remember your settings

• Analytics cookies — via Google Analytics, to understand how visitors use our site

 

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function. You can also opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

 

7. Third Parties We Share Data With

We use the following third-party services which may process your personal data on our behalf:

• Wix.com — our website hosting and design platform. Wix acts as a data processor and is bound by data processing obligations. For more information, see Wix's Privacy Policy at www.wix.com/about/privacy.

• Google Analytics — for website analytics. Data may be transferred to Google's servers in the United States. Google LLC is certified under the EU-US Data Privacy Framework. For more information, see https://policies.google.com/privacy.

 

We do not sell your personal data to any third party.

 

8. International Data Transfers

Some of our third-party service providers are based outside the UK. Where your personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data in accordance with UK GDPR.

 

9. How Long We Keep Your Data

We will only keep your personal data for as long as necessary:

• Newsletter subscribers: we will retain your data for as long as you remain subscribed. If you unsubscribe, we will remove your details from our active mailing list promptly and delete your data within 30 days.

• Enquiry data: we will retain correspondence for up to 2 years, after which it will be securely deleted.

• Analytics data: Google Analytics data is retained for 26 months by default.

 

10. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access — you can request a copy of the personal data we hold about you.

• The right to rectification — you can ask us to correct any inaccurate or incomplete data.

• The right to erasure — you can ask us to delete your personal data in certain circumstances.

• The right to restrict processing — you can ask us to limit how we use your data.

• The right to object — you can object to us processing your data for marketing purposes at any time.

• The right to data portability — you can request your data in a structured, commonly used format.

• The right to withdraw consent — where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

 

To exercise any of these rights, please contact us at: jemma@milneandmutt.com. We will respond within one calendar month.

 

11. The Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO):

• Website: www.ico.org.uk

• Helpline: 0303 123 1113

 

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

 

12. Security

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of data transmitted to our website.

 

13. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any linked sites. We encourage you to read the privacy policies of any websites you visit.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

 

Last updated: June 2026

Milne and Mutt Dog Training | Jemma Milne |  London, SE3 8TR